Northeastern Exposure

VOLUME 24 | NUMBER 3 | 2019

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NE Hot Water Express Delivers When & Where YOU NEED IT Service you can trust IN AN EMERGENCY Brandon Agnew brings 13 Years in the industry with 7 years as an NE Water Heater Specialist. Agnew said, "I was formally trained in all aspects of the water heating industry by a master plumber who trained and groomed my leadership skills. This gives me the management and water-heating knowledge to provide expert customer service and support in sales, delivery, installation and troubleshooting of both residential and commercial water heaters." Of NE Hot Water Xpress, Agnew said, "We provide valuable expertise, professional support and emergency service to our customers 24 hours a day, 7 days a week, 365 days a year, and I personally answer my phone at all hours whether it's 2 a.m. or 2 p.m. and if I'm sitting in the o ce or on a beach somewhere." Drew Albins, Commercial Water Heater Specialist has been with NE for two years and understands that every jobsite is di erent and unique in its own way. He said, "Customer service IS our job. We live by the NE mission: 'We work harder doing whatever it takes to be our customers' preferred supplier.' Plumbing isn't always easy and we try and take some of the pressure and worry away from the plumber/customer. NE brings material and the water heater directly where the customer needs it—attics, basements or anywhere in between; we make it easy for the plumber. We also can haul away the old leaky water heater so the customer and plumber don't have to." As Albins said, "We o er a 24-hour delivery service. We open the store up at any hour to get supplies and/or heaters. We place the heater exactly where the plumber needs it in a 4-hour delivery window within 50 miles. This includes removal and disposal of the old unit. We also deal with boilers and we will service and diagnose any problems with your Commercial water heater." When you have a customer with a downed water heater and time is of the essence, call Northeastern Supply's Hot Water Xpress, for quick, reliable, full-service delivery of commercial water heaters— 24 hours a day, 7 days a week, 365 days a year. Your heater will be delivered within 4 hours. For more information, or for that emergency job, call Brandon Agnew 443-829-8609 or Drew Albins 443-250-9537. Or call the Hotline: 833-266-4328 (877-COM-HEAT). With a new truck and new specialists to help you ... NE is on alert for you when your commercial customer has an emergency and needs a hot water heater immediately. Northeastern Supply answers the call and can deliver a commercial water heater to your customer in 4 hours, 24/7, 365 days a year, through NE Hot Water Xpress. Developed in answer to customers' needs, NE Hot Water Xpress provides quick, reliable, full-service delivery of Bradford White and State commercial water heaters, parts and some technical support 24 hours a day, seven days a week, by factory-trained water heater specialists within 4 hours of their call. Just call the NE Hot Water Xpress Hotline (877-COM-HEAT) or (833-266-4328) and a specially equipped truck outfi tted with a rear lift gate, stair climber, repair and installation parts and our specially trained specialist will be on the site when and where you need it. When the unexpected happens all you need to do is call Northeastern Supply. With two hot water specialists on alert, NE stands ready to deliver. Northeastern specialists are dedicated employees who are factory trained and fully equipped to deliver to the point of installation and remove the old, unhooked water heater. NE Delivers When & Where YOU NEED IT Service you can trust IN AN EMERGENCY

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