Issue link: http://cp.revolio.com/i/1162163
www.northeastern.com | Northeastern Exposure 25 – 1 9 COMMERCIAL PLUMBING The NE Advantage is one of relationship and competitive pricing — world-class buying power matched with a small- company feel. Through Northeastern Supply's relationship with their buying group and the deals they make on their own, NE can offer their customers a deep breadth of products at competitive prices. Doing business with NE also allows you regular and easy interaction with all levels of management, including their CEO Steve Cook. Not many large suppliers can boast that level of access. The NE Advantage is all-in for customers, willing to go above and beyond to get things done. They've invested heavily in a full-time quotations department, a state-of-the-art submittal program, more dedicated commercial salespeople than ever before and new trucks in the fleet to bring more material to more jobsites. Also, unlike many of their competitors that are trying to shrink their line cards, Northeastern Supply is looking at ways to strategically grow theirs. This will allow them to offer a more complete solution and a one-stop shopping experience to their customers." Focusing on the best available products, NE only does business with vendors they consider top performers in their respective categories. Some notable lines that help them serve commercial, mechanical, and industrial contractors include: Charlotte cast iron pipe and fittings, Apollo valves and press fittings, Shurjoint grooved fittings, Silver-Line Plastics pipe, Lasco PVC fittings, American Standard fixtures, Bradford White and State commercial water heaters, Wilkins backflow preventers, Elkay sinks and water coolers, and Sloan commercial brass and fixtures." To illustrate Northeastern Supply's "There when you need us" pledge, did you know that NE has a 24/7 emergency water heater delivery service? NE Hot Water Xpress can get you the right heater in the right spot, anytime day or night. They can even haul away the old heater if you cut and drain it. RESIDENTIAL PLUMBING Alan Cowan, NE Vice President of Sales, points to people, service and products as the NE Advantage. "Northeastern provides you with associates who go the extra mile for you. We search for and find the products customers need, and our mission is to get those products to customers when they need it." Part of the NE Advantage also focuses on the business side for contractors and plumbers who come to NE. Cowan said, "Our goal is to find ways to help our customers be more profitable. It may mean organizing deliveries. Finding a more competitive price or introducing them to a product that helps them sell to their customers." Those products come from such top NE manufacturers as Bradford White and Duhart Company, Oatey and The Joyce Agency, Lasco and Eklof and Associates. "Northeastern is committed to making purchasing material as easy as possible for our customers," Cowan said. "The Northeastern Advantage is that we care about our customers' success. When our customers succeed, we succeed." Continued on page 11 Advantage When you need us, we ' re there.