Issue link: http://cp.revolio.com/i/822741
www.northeastern.com | Northeastern Exposure 23 – 2 11 NEIL SNYDER has spent 11 of his 22 years of industry experience with NE. He also started out with NE as a warehouse/customer service counter associate and has gained on-the-job-training in all facets of branch operations for more than decade. He said he gained the best insight by "watching, listening and taking in what my experienced superiors were doing". Snyder said, "What I bring to my position and the customers of NE is the integrity that was instilled in me during my childhood and years of service the U.S Air Force. Honesty, loyalty and respect will bring you returned respect and success." Snyder brings hard work, dedication and the desire to succeed to the Westminster team and he feels that one of the biggest issues in the Westminster area is the water quality. He said, "Local well water is frequently hard and acidic. We currently o er a free water analysis to the public and plumbing professionals. When making recommendations, education and knowledge are key. The Westminster Branch works closely with Chandler Water Systems (CSI), and as a team we are able to o er an a ordable solution that will correct the end customer's water issues and ensure customer satisfaction. Plumbing professionals are our main customer base." Neil Snyder and his sta are on hand to serve customers. The two additional sta ers have more than a decade of experience in receiving, counter sales, warehouse, stock and water systems. Come on by and say hello. NICK BOROWY came to NE fi ve years ago and has worked at three di erent NE branch warehouses, three di erent NE branch sales counters, as well as stints in Residential Sales at NE Corporate and as Assistant Manager at NE's Owings Mills location. Borowy said, "I was always a competitive athlete, so I grew up learning a great deal of leadership, discipline, respect for authority and loyalty. My father was an entrepreneur who started his own printing company so I was reared as a child to be a leader and the best I can be at whatever it is that I do." "When I left my position with a landscaping company and was brought on as a warehouse employee at NE's Golden Ring, MD Corporate location, I began an education that accelerated me into all phases of the company. This allows me to bring to Aberdeen a well-rounded background with the company, a great attitude (always wanting to put a smile on my customers' faces) and hard work." He continued, "My inspiration comes from Northeastern Supply's founder, John Cook, who said, 'The harder I work, the luckier I get'." Borowy said he considers the Aberdeen branch "a plumbing service" location. He said, "Our hottest items seem to be Bradford White and State water heaters, T&S Brass commercial faucets, well tanks/pumps (Goulds, Myers, National Pump Brand and Amtrol) and general plumbing service materials (pipe, valves, fi ttings)." He invites Aberdeen customers in to meet him and his sta , with more than 30 years of experience in all phases of branch operation. NICK BOROWY NEIL W. SNYDER DILLON YATES ABERDEEN, MD WESTMINSTER, MD PRINCE FREDERICK, MD Story continues on the next page DILLON YATES had fi ve years of industry experience before joining NE in 2012. He also began in the warehouse and moved up in the organization working the counter, shipping and receiving, and as a warehouse manager before being named to the branch manager position at the Prince Frederick location. He then spent a week of comprehensive training at the NE corporate o ce going through all NE departments to better understand the process and responsibilities. Yates said, "I believe with my background, we can continue to make NE the preferred supplier for our customers with good customer service and quick action to back that up." As the Prince Frederick branch specializes in commercial repair parts, HVAC systems and water and pump supplies, Yates continues to keep up with the latest trends while rea rming old-school approaches to best serve customers' needs. Rick Foxwell, NE Region 1 Operations Manager, said, "Dillon is hard working and pays close attention to the details. His outgoing personality will make him a big hit with our customers. He is a very engaging young man with 10 years of experience and excellent product knowledge." Come on in and meet Dillon Yates and his sta . Six sta members have 81 years combined in the industry, bringing extensive knowledge in residential and commercial plumbing, HVAC, water systems, inside sales, outside sales, warehousing and stock. They are all onboard to assist customers.