Northeastern Exposure

VOLUME 23 | NUMBER 2 | 2017

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Strategic Partners of the Year Legend Valve and Durhart Co. stood out, joining NE Supply in putting the needs of customers fi rst and following through Every year, Northeastern Supply is proud to recognize both a manufacturer and manufacturers' representative that goes above and beyond to help support their mission of "doing whatever it takes to be our customers' preferred supplier". T he two winners are recognized as Northeastern Supply's Strategic Partners of the Year. Individual reps and manufacturers are nominated by the Northeastern management team, and then deliberated on by the entire management team until the winners are selected. Typically nominees and award winners have worked very hard and closely with Northeastern to grow segments of the business and improve its relationships and e ectiveness with its customers. Once again it was a competitive battle for top honors, with the selection coming after much consideration. MANUFACTURER'S REP OF THE YEAR & Going Above Beyond Northeastern Supplies' 2016 Vendor of the Year (Strategic Partner of the Year) award went to Legend Valve, and the Manufacturer's Rep of the Year went to Duhart Co. Pictured at the award ceremony from left to right are: Steve Cook (NE President/CEO), Charlie Carney (Legend Valve Vice President of Sales), Ron Fowler (Duhart Co.), Craig Carpenter (Duhart Co.), Tim Yeagle (Duhart Co.), Russ Everson (NE Vice President of HVAC), Eric Woody (Duhart Co.), Corey Corbett (NE Purchasing Manager), Alan Cowan (NE Vice President of Residential Sales) and Mike Tagliaferri (NE Vice President of Commercial Sales). LEGEND VALVE & DUHART CO. VENDOR OF THE YEAR DUHART CO., as an agency, truly is a valuable extension of their wholesale partners. Northeastern Supply partners with Duhart on Bradford White water heaters, Legend Valves and several other lines. "Whether it is customer training, enter tain ment or LEGEND VALVE COMPANY is NE Supply's primary source for import residential ball valves as well as a variety of fi ttings. More than an import company, Legend Valve's corporate DNA matches Northeastern's when it comes to taking care of the customer. staying competitive in the market; Duhart has been a reliable partner in all aspects of our business. In 2016, Northeastern Supply was able to gain new business in several key areas with the help of the Duhart Company. When you can count on a rep to care about your business like it is their own, you have something good going," Rick Foxwell, Northeastern Supply's Regional Operations Manager— Region 1 Eastern Shore, observed. Legend pays a penalty to wholesalers for backorders and doesn't just take care of product claims, but also pays the contractor when an issue does occur. "At NE, we pride ourselves on our service model to have ample inventory available for our customers so having a partner who feels that way about wholesale customers makes for a great partnership," Alan Cowan, Northeastern Supply's VP of Residential Sales, commented. "Duhart employees spend a lot of time and e ort with our sta on education of products new and old. They are diligent in keeping everyone in the loop regarding market changes. I also believe they have the same attitude as Northeastern Supply does regarding customer service. They do seem to put the customers' needs before their own." "Legend Valve was selected as Vendor of the Year because of their long-term support of Northeastern Supply in multiple ways. They provide high-quality products across their entire line and ship orders complete and quickly. The high quality of their products at fair prices helps Northeastern give their customers what they need to be successful."

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