Northeastern Exposure

VOLUME 24 | NUMBER 2 | 2018

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Northeastern Exposure 24 – 2 | www.northeastern.com 14 Customer Loyalty Middletown Branch commemorates 10 years with an open house party Northeastern Supply appreciates its customers and rewards customer loyalty. That approach was displayed again when it held an open house party for its customer to celebrate 10 years at its Middletown, Delaware branch at 104 Patriot Drive, Middletown, DE. R ick Foxwell, NE's Region 1 Operations Manager said, "The event was held to thank our loyal customers for making the Middletown location a success and to let them know that we need and appreciate everything they do for us. We understand that they have many choices on where to shop so this was a small way to say we notice your loyalty and thank you." Some 80 of those loyal customers turned out, along with about 20 vendors and NE sta members. Some of key vendors in attendance included reps for Aker, Bradford White, Lasco Fittings, Milwaukee Tools, Moen, Noritz Tankless Heaters, Oatey, Sioux Chief , Vortens, and Victory Pumps. From Northeastern Supply, in attendance were Vice Presidents Steve Coppage, Mike Cornbrooks , Alan Cowan and Russ Everson, as well as managers from surrounding stores who arrived to show their support: Kevin Kirsch, Elkton, MD branch; Ed Grimmett, Dover, DE branch; and Chris Palmer, new manager at the Seaford, DE branch. And of course, the entire Middletown team was in attendance – Jarrod Moore (Branch Manager), Nick Cook (Assistant Manager), Anthony Poppiti (Inside Sales), Kevin Shinn (Warehouse Supervisor), Joshua Bezduk (Counter/Warehouse) and Drivers – Lewis Bivens and Charlie Concover. TIME TO CELEBRATE The event provided food, games, interaction with NE executives, sta and vendors, rewarded lucky attendees with door prizes via a ra e, and the opportunity for customers to enjoy each other in a casual setting.

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