Issue link: http://cp.revolio.com/i/1021835
www.northeastern.com | Northeastern Exposure 24 – 2 3 This issue is all about trust and what Northeastern Supply does to earn and keep your trust. NE addresses those areas that can gain your trust by our devotion to customer service, listening to customers, customer support and being proactive in the communities we serve. Putting our customers fi rst plays into the NE mission of being Customer Driven, and to that end, Northeastern is all about the people. Our people serve YOU and it all starts there. We have been fortunate to have good people join our team and have crafted our sta with top people to best serve YOU and address YOUR needs. To better serve YOU now and in the future, we have made a change in leadership. While I remain CEO, I am turning over the role of President to industry veteran Stan Allen. Allen brings over 30 years of experience in the plumbing wholesale distribution supply industry, most recently serving as President of Morrison Supply. As NE is a young-thinking, aggressive company, constantly striving to improve, I felt in my heart that we needed a President who will push us harder and make us better on a day-to-day basis. Some fresh blood, fresh enthusiasm and fresh ideas. This move also positions us to remain family- owned, operating with the same family values we have always adhered to. Additionally, we have welcomed Vince Brulinski to the NE family as our new Director of Purchasing. Brulinski has over 25 years of purchasing experience in the building materials industry, and his innovative and strategic mindset, coupled with his leadership skills and overall experience, will be a strong asset and allow us to continuously improve and execute on our promise to do whatever it takes to be our customers' preferred supplier. Come on in and meet Stan and Vince, and if you have any comments on this or any other subject, please contact me. N O R T H E A S T E R N S U P P LY | 8 0 0 9 9 9 5 6 6 4 | W W W. N O R T H E A S T E R N . C O M Northeastern Exposure is published by NORTHEASTERN SUPPLY. For advertising, email wryttstu @aol.com. TO S U B S C R I B E: Email scop@northeastern.com with the subject line: Subscribe to EXPOSURE, and "Add me to the subscription list" in text. Please include your name and mailing address. AD INDEX THE PEOPLE WHO BEST SERVE YOU scoo@northeastern.com by STEVE COOK CEO It's Always The People FEATURES 5 HVAC News – American Standard Side-Discharge Pumps 7 NE Specialists 13 Apollo Piping Design Services 16 Customer Driven – Map of NE Locations COLUMNS & EXTRAS BASCO 5 www.bascoshowerdoor.com BRADFORD WHITE 12 www.bradfordwhite.com STATE WATER HEATERS 2 www.statewaterheaters.com VICTORY PUMPS 15 www.northeastern.com/victory- pumps/videos NORTHEASTERN EXPOSURE 24 – 2 8 CUSTOMER DRIVEN, TRUSTWORTHY & COMMITTED Today's shoppers prefer to do business with companies they trust. Northeastern Supply addresses the areas that customers depend on, including a history of reliability and consistency, knowledge to share with customers, online interaction, listening to customers, customer support, community recognition and customer recognition. Seaford Branch Manager Chris Palmer addressing the crowd at NE's Seaford, Delaware grand opening. Beer pong and corn hole were popular games at the Middletown celebration. TRUST NE 4 VICTORY IN DOVER QUARTER CENTURY OF NASCAR Northeastern Supply celebrates its 25th year as a sponsor in the NASCAR Series with a Dover victory and an Ultimate NASCAR Experience. 6 GRAND OPENING SEAFORD, DE Northeastern Supply carries out its "Customer Driven" credo by opening a convenient location that caters to contractors in Sussex County and beyond. 14 MIDDLETOWN CELEBRATION Middletown, DE Branch throws an open house party for its regulars to thank them for making the Middletown location a success and for remaining loyal.