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complexion that walked into the treat- ment room. Many of the spa’s new Uspa treat- ments feature the same fabulous Bali- nese body palming, face massage and scalp massage that I experienced with my facial. That is, whether you choose an invigorating Bamboo Body Polish, detoxifying Australian Mud Therapy or soothing Coconut Cream Delight, your treatment is enhanced by some time-tested rituals that are simultane- ously pampering, tension-relieving and rejuvenating. Sign me up! Bringing Uspa to The Broadmoor In 2009, The Spa at The Broad- moor Director Cassie Hernandez was 90 percent sure she was set to sign on the dotted line to bring Australia’s Uspa products to Colorado Springs. She loved the texture of the products, with their all-natural ingredients and efficient packaging. She’d read of the Uspa founders’ commitment to sustainabili- ty—in line with The Broadmoor’s own green initiatives. In her early experi- menting with dozens of samples, she found that the Uspa products, unlike some other eco lines, actually delivered intended results. But to be absolutely sure that Uspa was the best product line to introduce to The Spa at The Broadmoor, Cassie traveled to Melbourne to meet com- pany founders George and Vanessa Jilly, tour a manufacturing facility and receive treatments at the company’s flagship day spa, Immersion. Cindy Johnson, The Broadmoor’s director of human resources, joined her on the trip halfway around the world. “I know, tough job,” Johnson quips. “But someone had to do it.” Accompanied by Rob Insinger and Justin Morgan of Ageless Esthetics, Us- pa’s distribution company, Hernandez and Johnson got to know the Jillys well, not only through productive meet- ings, but by touring their family farm. “George and Vanessa were so gracious, welcoming us to their country and shar- ing their stories,” says Hernandez. “I’ve been in the spa industry for 15 years, and have never felt so welcomed from a potential vendor.” “At The Broadmoor we intend to enter into all partnerships for the long- 68 The Broadmoor Magazine | 2011 • 2012 term, and that’s the way Uspa operates as well,” Johnson adds. “Our in-person meeting helped us to build a foundation of a relationship built on trust and respect.” Eco-Friendly Uspa The Jillys make a great team: George has a background in botany and the beauty industry, while Vanessa is a former registered nurse and practicing massage therapist and esthetician. The couple founded Uspa more than 10 years ago, with George mixing plant extracts and creating formulas in their bathroom while raising young children. Today, their worldwide travels have inspired not only the unique spa treat- ments that incorporate ancient rituals in various cultures, but also the ingredients found in the vast hair, body and skin product line. George sources all-natural ingre- dients—organic wherever possible— from various countries, depending on where he can find the absolute best product. For example, he gets cocoa butter from Africa’s Ivory Coast, neem from India, kelp from the North Atlantic near France and tangerine from Brazil. Chances are, when you receive a Uspa treatment at The Spa at the Broad- moor, the marvelous oils, moisturizers, scrubs and clays used on your skin will be a combination of ingredients found all over the world. It’s also likely that those worldwide ingredients have not been sent by air to the Uspa manufacturing facilities in Australia, but rather they’ve traveled by sea freight. Foremost in all of Uspa’s business practices is a commitment to the earth, and that includes reducing the compa- ny’s carbon footprint. Environmentally friendly practices can be found in Uspa’s Immersion eco-spa: Repurposed wood and bricks were used in its construc- tion; a 4,000-liter water tank catches rainwater used to flush the spa’s toilets; water is heated via efficient heat-pump technology; energy-saving fluorescent bulbs and skylights for natural light are in place. At the Uspa manufacturing plant, bottles are filled by hand, not by machine. At all of Uspa’s facilities, com- postable waste, plastic, paper and other recyclables are separated in the trash. Further, Uspa products have no artificial fragrance or color and testing involves no animals. Packaging is made