Northeastern Exposure

VOLUME 25 | NUMBER 2 | 2020

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Training Centers and classes set up for dealers. H VAC C O R N E R B Y K AY L A TA R T E — H VA C M A R K E T I N G & P R O G R A M S M A N A G E R At NE, we are constantly motivated to better meet the needs of our dealers. R ecently, we opened a top-of-the-line training facility that is centrally located to all of our Northeastern Supply branches, in Landover, MD (located at: 3330 C 75th Ave., Landover, MD ). The facility offers Sales, Install and Service Training. Within the facility, we have 5 outdoor units (Outdoor Heat Pumps, AC MXZ Multi with branch boxes) and 7 indoor units (3 x High Wall, 1 Floor Mount, 1 Multi-position ducted, 1 Ceiling-mounted Ducted and 1 x 4 Way Cassette), all fully operational and tied into several types of controls (PAR33, Kumo Cloud, Remote Controls, Simple Wired and Wireless Thermostats). This Mitsubishi Authorized Training Center (MATC), is used to keep dealers up to date with Mitsubishi Equipment, Controls and Service tools. At Northeastern Supply, we currently have 2 Mitsubishi Certified DSG (Diamond Service Group) Technician Reps on staff. This is a great opportunity for Sales, Install and Service technicians to have hands-on equipment and controls training in a classroom setting. One of our NE training specialists, Aaron Jenkins, is in charge of some of our training classes at this facility and helped tremendously to get the training room ready for all of our classes. He said, "It was a great experience to be able to install all the equipment in the facility. I believe that being the one giving these training classes, after being out in the field for so long, has given me a much better understanding of the equipment and controls we cover in the classes." We will soon offer a 2-day class on Mitsubishi NV and P-series Installation and Service Essentials training. In addition to the Mitsubishi training classes that are currently offered, Northeastern Supply is working on ductless and troubleshooting courses for the near future. This facility will allow us to better compete and grow our share in an emerging ductless market that is among the fastest growing in the HVAC industry. Sign up for a training course with Northeastern Supply today. For details contact your NE rep or staff at your nearest location.

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