Issue link: https://cp.revolio.com/i/1523488
Keys to Conflict Resolution I came across a situation recently where one person's action caused a deep hurt in someone else. In the process of trying to correct the hurt, the first person took a particular course of action to help the healing, but it only ended up making the hurt worse. The action was taken with a certain intent, but the perception from the hurt party was that the action only confirmed the original hurt and made the emotional cut even deeper. A special relationship was damaged and needed healing. Two things became clear through the process of restoration and recovery that these individuals had to go through. First, communication is key. As a Senior Road Captain, I work with my fellow Road Captains to be clear in our comms. If there is confusion, the ride could become unsafe. Was that lane really clear? Which direction were we really planning on going? We use communication in our group rides, either radio calls or hand signals, to help keep the group safe and having a good time. As a pilot, flight lead, and mission commander in the military, we also used clear communications to keep everyone on the same page. Whether it was code words, phrases, or basic comms, the objective was to ensure we returned from the mission successfully and safely. This is also true in our dealings with Chapter members, friends, family, and others in life. Communication can help prevent hurt or go a long way towards healing a hurt. In the initial story, the first person planned on communicating their intentions before that course of action was taken but didn't. If they had, the intent would have been clear and less hurt would have occurred. As a result of not communicating, more time was needed to discuss and work through the hurt feelings caused by the initial injury. This brings up the second key – Time. Conflict resolution takes time. While a person may forgive a wrong, a hurt, or an oense, it takes time for that wound to heal. You should expect that it may take several sessions spent discussing feelings, actions, and the way forward before true healing occurs. The deeper the cut, the longer it may take for the healing. People want to see genuine change and validation of the words that are spoken. It's easy to say the words, "I'm sorry." But, it's harder to live them out. To show that there is genuine repentance and a desire for forgiveness, expect it. haplain's orner Tom Sanchez "Communication is key in preventing and healing hurt." Chaplains Corner #25 International Chaplain - BSHDFC "Therefore, as God's chosen people, holy and dearly loved, clothe yourselves with compassion, kindness, humility, gentleness and patience. Bear with each other and forgive one another if any of you has a grievance against someone. Forgive as the Lord forgave you." - Colossians 3:12-13 (NIV)