Issue link: http://cp.revolio.com/i/873071
continued from page 69 challenge is often that executives want HR or front-line managers to 'go out there and get our staff engaged,' when in reality these changes have to start with the C-suite and percolate down. You can't devise a successful engagement strategy without having a good handle on the current culture and knowing what will and won't work," he said. Following, AD members share their thoughts on the importance of employee engagement and how they've created a company culture that engages employees of all generations. A PASSION FOR PEOPLE AD members and supplier partners universally agree that the key to an engaged workforce is a company's commitment to its people and to recognition of the role they play in the company's success. "Our company culture makes it imperative that we communicate with our entire team and ensure that they feel their voices are heard," said Evan Gilbert, President of Indiana-based Quality Mill Supply Company, Inc. "We want everyone to feel that they have a stake in the success of Quality Mill and that their hard work is appreciated by the company." Kip Miller, President & CEO of Eastern Industrial Supplies, Inc. in Greenville, SC, agreed, noting that one of the things most cherished by his employees is the company's commitment to its mission of 'Eastern Cares.' "Eastern Cares embodies everything that we aspire for our culture to be — a culture that's geared towards positively impacting the lives of people," Miller explained. "We desire for Eastern to be the most vibrant and fulfilling place that people have ever worked and are continually re-evaluating our culture, because it's pivotal to the engagement of our associates." "We have a people-focused culture and a very open-door policy from top to bottom," noted continued on page 72 " We try to create an environment that empowers our employees to speak up and make suggestions on how to improve our company and better serve our customers." — Ken Marble, Horizon Distribution Inc. P o w er f ul T ip s F o r E n ga gin g E mpl o y e e s 70 | AD Today 2017 | #ADSTRONG Evan Gilbert President Quality Mill Supply Company, Inc. Kip Miller President & CEO Eastern Industrial Supplies Ben Granley President Werner Electric