Issue link: http://cp.revolio.com/i/142672
improvements to the spa director, creating a coworker host program that aided in the orientation of new therapists, and actively listening to individuals and taking action on their suggestions for department improvement." Details, Details, Details What sets a resume apart from boring, canned resumes are the details and facts that add substance and show proof to the reader that you should be hired. Don't include smoke and mirror sentences or phrases. This refers to a list of competencies or subjects mastered, or your strengths. These lists are subject to criticism, because it's a list you created, which hasn't been measured by a degree or an authority. Including an objective on a resume is also included in the smoke and mirrors category. It's clear to most people that these objectives are changed depending on the company you are sending the resume to. And let's face it, isn't everyone's primary objective simply to find a job? Stick to the facts in your resume and it will be a more impressive product. Use a personal, but professional email address, separate from the email address you have at work. Just as employers frown on employees' personal use of company assets, you don't want a potential employer to think you'll do the same thing if they hire you. Also, don't be hoochiemama@gmail.com, spaangel@ gmail.com, or spavagabond@ hotmail.com, etc. It's best to use your name. For instance, I might be LoriHutchinson@gmail.com. Don't include a list of references with a resume. When asked to provide a list, explain your working relationship with each individual and include the individual's phone number and email address, if available. Make sure the contact information is correct. It's appropriate to include the reference individual's current title and company name, too. Provide at least three people you reported to previously. Include colleagues, individuals who were your direct reports, and personal references if requested by the company. Check to make certain that each person agrees to be a reference for you and let them know they may be contacted soon. Support Ideas Finally, take one more proactive step in creating your resume. Send it to yourself and a few close friends who are able to assist you in making certain that the document is perfect. Keep your resume up to date. It's much easier to provide objective accomplishment facts when you've kept track of the details over time. After each annual performance evaluation, write down your accomplishments. Add the best accomplishments and their details to your resume. Write down your own quarterly goals to reach—one step at a time—and then add those accomplishments when the results are announced. SPH Use your critical eye to review your resume. Is there enough white space? Are the design elements professional and consistent? Lori Hutchinson worked as director of human resources at two Mobil Four-Star properties for more than a decade: Campton Place Hotel in San Francisco and Sonoma Mission Inn & Spa in Sonoma, California. In 1993, she founded Hutchinson Consulting, a hospitality management recruiting firm providing recruiting services to hotels, resorts, and spas. Hutchinson is a member of the International Spa Association board of directors. Linda Meehan is a professional resume writer focusing on the spa and hospitality industries. As a former human resources manager and controller for a luxury inn and spa, she is well versed in these multifaceted industries. Her creative talents, writing skills, and desire to help others led her to starting her own business in 2004. Meehan is a member of the National Resume Writers Association (NRWA).